Jamba Juice 544 E. Ogden Avenue Milwaukee, WI 53202 Team Member Primary Role: Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer. Essential Functions: General • Deliver the ultimate customer service experience and impressions of the Jamba brand • Able to clearly and concisely communicate product knowledge and information to all customers • Responsible for customer product and service standards • Foster an environment of team work • Maintain exceptional customer service metric scores • Communicates clearly, concisely and accurately in order to ensure effective shift operations. • Follow all company operations policies and procedures Customer Service • Responsible for delivering an exceptional customer in store experience • Execute customer service standards through the utilization of Jamba On Stage - Greet and thank every customer with a smile and eye contact - Recommend appropriate product to meet customer’s needs - Enhance customer experience through engagement and sampling Operations • Execute quality store operations - Clean blenders, small wares, merchandise and physical plant as necessary - Must be able to operate food preparation machinery - Stocking of all supplies • Respond to directions in an accurate and timely manner • Adhere to all Jamba food, safety and security guidelines while respecting Jamba property • Master station operations of the store. • Successfully complete the Jamba store and company policy trainings Business Management • Provide a healthy consistent product - Consistently make and serve all Jamba products to specifications - Follows health, safety and sanitation guidelines for all products - Executes proper portion control with all ingredients • Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies Requirements: • Must be 16 years of age • Computer skills including some Microsoft software and register skills • Must be able to lift 30-40 lbs regularly throughout shifts • Ability to stand, bend, reach and scoop through-out assigned shfit • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F Job Type: Part-time Send resumes or questions to matt.gngjuice@gmail.com. Interested applicants must reach out via email first. Interviews starting soon!
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